All Creating Arts Company Create a Story books are 100% custom made to order. Due to the customization of this product all orders take 2-3 weeks to process and ship within 1-2 business days of processing. Shipping is as follows: Digital Downloads instant after processing, soft or hard cover ships ground and takes 3 to 7 business days in the contiguous US. Since these books are completely customized, there are no refunds or exchanges once the final draft has been submitted and paid.
Please see our Order Policy page for further details